Refund Policy

Our commitment to customer satisfaction

100% Satisfaction Guarantee

We offer a 100% satisfaction guarantee for our services. If you're not completely satisfied with your subscription, you can request a prorated refund for the unused portion of your service period, minus any Stripe transaction costs.

Refund Process

  • Contact our support team at personalokrsupport@sifry.com
  • Include your account email and reason for the refund
  • Refunds are processed within 5-7 business days
  • Refunded amount will be prorated based on unused time
  • Stripe transaction fees (approximately 2.9% + $0.30) are non-refundable

Disputes

If you have any disputes regarding charges or service, please contact our support team first. We aim to resolve all issues promptly and fairly.

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